Terms of Service

These Terms of Service ("Terms") govern your access to and use of the HARLO SurveySuite mobile application (the "App") provided by HARLO Industries LLC ("HARLO," "we," "us," or "our"). By downloading or using the App, you agree to be bound by these Terms.

1. Eligibility

You must be at least 13 years of age to use the App. By using the App, you represent that you are at least 13 years old and that your use of the App complies with all applicable laws.

2. Account Registration

You must create an account to access certain features. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. You agree to provide accurate information and to update it as needed.

3. Subscriptions and Billing

The Technician plan is offered as an annual subscription at $99.99/year. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. All fees are non-refundable except where required by applicable law. You may cancel your subscription at any time through your account settings or the applicable App Store platform.

4. Acceptable Use

You agree not to:

• Use the App for any unlawful purpose
• Reverse engineer, decompile, or disassemble the App
• Share your account credentials with unauthorized third parties
• Transmit viruses or other harmful code
• Interfere with the App's operation or infrastructure

5. Intellectual Property

All content, features, and functionality of the App — including but not limited to calculators, study materials, and AI-generated plans — are owned by HARLO Industries LLC and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.

6. Disclaimer of Warranties

The App is provided "as is" without warranties of any kind, express or implied. HARLO does not warrant that the App will be error-free, uninterrupted, or that results obtained from use of the App will be accurate. COGO calculation results should be verified independently before use in any professional capacity.

7. Limitation of Liability

To the maximum extent permitted by law, HARLO shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the App. HARLO's total liability to you for any claims related to the App shall not exceed the amount you paid to HARLO in the twelve months preceding the claim.

8. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Los Angeles County, California.

9. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms in the App. Your continued use of the App after the effective date constitutes acceptance of the revised Terms.

10. Contact Us

Questions about these Terms should be directed to:
HARLO Industries LLC
Los Angeles, California
Email: support@harloindustries.com